Request Medical Records

Instructions for Non-Urgent Medical Record Requests

To make our process quicker and easier, we outsource our requests for Medical Records to HealthMark Group. HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. Third party requestors will be sent an invoice before HealthMark releases records. By default, records will be sent to you via email or fax. A hard copy can be mailed by calling HealthMark to specifically request paper copies.

To Request a Copy of Medical Records:

• Register for an account here.
• Once logged in, select “Open New Request” from the menu options and enter all required fields. This
  will provide authorization to HealthMark.
• Your medical record request will be processed and a notification will be sent via mail or email once
  complete and available for download.

If you have any questions, please log in to Request Manager for status updates or to chat with support. You
may also contact HealthMark at 800.659.4035 or email status@healthmark-group.com.

Instructions for STAT Medical Record Requests

For STAT medical records needed within 24 hours, please call Princeton Radiology’s Medical Records Department at 609.921.8211 and follow the prompt for STAT Medical Records.