Thank you for your continued trust in us as a key member of your healthcare team. We recognize that dealing with the Coronavirus has presented challenges to our business – particularly where scheduling is concerned.
We apologize for delays and issues as we continue to work to rebuild staff, systems and technology.
Good news: we are making progress! We are increasing our scheduling staff. We have streamlined processes and will be installing a brand new state-of-the-art phone system in a few short weeks.
In the meantime, here’s how you can help ensure the most efficient scheduling experience.
1) URGENT NEEDS
If your imaging study is URGENT or must be scheduled within the next 24-48 hours:
Monday – Friday 7:45 am – 6:00 pm Saturday 8:00 am – 12:00 pm (Noon)
2) ROUTINE EXAMS
If your imaging study is NOT URGENT as defined above, we ask that you use our convenient Request an Appointment form (below).
PLEASE NOTE: All patients submitting a request Monday-Thursday will receive a call from our schedulers within 24 hours. All patients submitting a request on Friday or over the weekend will receive a call back on our next business day, Monday.
WE RESPECTFULLY REQUEST THAT YOU DO NOT LEAVE MULTIPLE MESSAGES AS THIS WILL DELAY OUR ABILITY TO RESPOND.
Through it all, our number one priority has been to deliver the highest quality imaging studies promptly to your referring physician. Thank you again for your continued confidence.
Use the Appointment Request Form below and we will contact you within 24 hours or on the next business day.